Horder Healthcare Case Study

Horder Healthcare is a leading independent healthcare provider and charity based in Sussex, delivering high quality care across a range of elective treatments and services for both NHS and private patients. Its charitable purpose is to advance health and the relief of patients suffering from ill health, and achieves this by providing surgery, care and treatment programs from its hospitals and outreach centres.

  • The Horder Centre rated ‘outstanding’ by the Care Quality Commission, focuses on providing musculoskeletal services, including elective orthopaedic surgery, physiotherapy and pain management. It demonstrates significant improvements in outcomes for patients, and have developed wellness and exercise classes to promote fitness and self-management.
  • The McIndoe Centre, rated ‘good’ by the Care Quality Commission, specialises in plastic, reconstructive, ophthalmic, maxillofacial and orthopaedic surgery.
  • Outreach Centres provide a means for delivering clinical and wellness services to people in their local communities through advanced practitioners and physiotherapists.


Albus Environmental were approached by Horder Healthcare who were looking to partner a clinical waste disposal company that valued their clients, offered value for money and mirrored their high standards in environmental and financial sustainability.


Site visits were initiated encompassing audits of the healthcare waste management activated at various departments within the site. The audit included a review of the relevant documentation, inspection of the clinical and waste handling areas, meetings with relevant staff and where appropriate, questioning of current segregation and waste handling. The audit report was shared with Horder Healthcare to enable them to evaluate the expert observations and recommended improvements. All activities included the correct categorisation, segregation and description of wastes to satisfy that systems going forward would be safe, compliant and effective to ensure correct and safe disposal.



Complimentary large healthcare waste producer pre-waste acceptance audits across all sites.

Albus provide expert observations and recommended improvements for correct and safe disposal.



Albus provide a zero to landfill waste solution and where possible, for wastes to be converted to an RDF (Refuse Derived Fuel)

A dedicated Account Manager to ensure communication for engaging dialogue to continually review service provisions, performance and spend.



Albus provide in-depth compositional weight data to support the Horder Healthcare goal to reduce incineration waste through specific segregation.


Offensive Waste

Sharps Waste

Infectious Waste

Pharmaceutical Waste

Anatomical Waste


“We needed to work with someone that respected us as an individual customer not just as another number. Someone to trust working for a better environment and also offering good value for money. We found it all at Albus Environmental. A one site contract quickly turned into all sites due to an effective transition supported by good communications and account management.”

Guy Heasman – Head of Corporate Support Services HORDER HEALTHCARE

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